12th Passed🔹5 Months🔹18-24 yrs
Only for 12th Passed students, Bird Aviation Academy is offering this 5-month special career-building course to train one for the exciting world of aviation, hospitality, travel & tourism, and retail. The course will give a good amount of advantage to the students compared to their peers as they will be trained by vastly experienced mentors on various subjects, making them emerge as highly employable and making their career path in aviation, hospitality and customer service industries easier.
TOPICS COVERED
in Advance Diploma in Aviation & Hospitality Management
Aviation Operations
Importance of Customer Service, Duties of Check-IN, Baggage Handling, Passenger Handling, Departure & Arrival Policies, Anti Sabotage Check Drill, Security Check SOPs etc.
In flight Training
Understanding of Basic Flight Safety Protocols, Emergency Routines & Handling Passengers On-board, Embarkation & Disembarkation procedures, On-board Meal Service Techniques etc.
Grooming
Importance of Grooming in the Aviation & Hospitality Industry, Professional Make Up, Personal Hygiene, Western & Traditional Outfits, Physical Fitness, Social Etiquette etc.
Soft Skills
Topics include - Interpersonal, Communication, Leadership, Creativity & Time Management Skills, Personality Development, NLP, Aptitude, Executive Coaching, Leadership Development etc.
Hospitality Training
Topics include - Handling Guest Arrivals, Understanding of Check-in & Check-out Processes, Modes of Payment Settlements. SOPs of F&B Service, SOPs of Front Desk, Drills for Service Check etc.
Mock Interviews
Topics include - Impromptu Speaking, Mock Interviews, Preparing Resumes & Cover Letters, Group Discussions, Importance of Body Language, DOs & DON'Ts on Interview Day, Facing Interviewers etc.